New MFA Enrollment for International Students
On Tuesday, May 21, 2024, UK Information Technology Services (UK ITS) will be implementing a change to the account activation wizard to improve the customer experience for incoming international students.
Services Impacted: Multi-factor authentication (MFA) enrollment from the new account wizard
Change Window: Tuesday, May 21, 2024, at 2 pm
Affected Users: Incoming international students
Details: To date, international students have been able to temporarily skip enrollment in MFA via Duo during the new account setup process. The option for international students to continue setting up their new UK account without enrolling in MFA will be turned off. All international students will have to enroll in MFA at the point of setting up their linkblue account.
Justification: By removing the option to temporarily skip the MFA enrollment step, international students will no longer be locked out of UK resources. This change will improve the onboarding experience for new international students and their ability to access essential systems (e.g., myUK, email).