Our Teams UK ITS employees committed to furthering IT Abundance at UK.
Enterprise Applications & Outreach
Enterprise Applications and Outreach division serves as the welcoming interface of ITS, offering a gateway to essential technology for academic and professional excellence. When technology challenges arise, Enterprise Applications & Outreach is ready to assist with a broad range of issues, from application difficulties to classroom A/V setups, and desktop hardware problems, ensuring a smoother technological experience for all. Teams in this area are dedicated to the upkeep and enhancement of the University's core administrative computing systems, with a particular emphasis on the integrated Enterprise Resource Planning (ERP) software from SAP. Teams include:
- Customer Support & Enterprise Service Management READ MORE
- Enterprise Applications READ MORE
- External Development
- Architecture & Innovative Apps
Enterprise Cybersecurity
Through various key functions such as continuous monitoring and analysis, incident response, threat intelligence and research, vulnerability management, and policy enforcement, the team ensures the confidentiality, integrity, and availability of data and technology infrastructure. Services include:
- Technology Policy
- Data Privacy
- Disaster Recovery
- Incident Management
- Governance, Risk, & Compliance
- Training & Awareness
- Operations
Enterprise Networking & Infrastructure
Enterprise Networking & Infrastructure is responsible for all wired networking, wireless networking, and voice communications for the entire enterprise. Teams include:
- Network Operations
- Network Engineering
- Infrastructure Operations
- Infrastructure Projects
Enterprise Systems
The Enterprise Systems team supports the large-scale application software packages for the University, including information flows, reporting, and data analytics. Services include:
- Cloud Operations
- System Operations
- Data Center
- Directories, Messaging & Collaboration
- ERP Security & Support
- DevOps
- Technology
Research Computing Infrastructure serves a broad scientific community of researchers across academic disciplines applying advanced cyberinfrastructure and computational techniques in the advancement of research. READ MORE
Performance Analytics Center of Excellence (PACE)
The PACE team is committed to gathering data to inform decision making, meet regulatory requirements, and provide a strategic vision for UK HealthCare and healthcare systems. Teams include:
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Enterprise Data Management
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Business Intelligence
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Performance Analytics
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Population Health & Regulatory / Safety Reporting
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Data Science
Project & Portfolio Management
Project & Portfolio Management teams actively collaborate with the Executive Vice President for Health Affairs (EVPHA) leadership to ensure UK Healthcare top strategic initiatives are prioritized and supported by IT.
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Portfolio Management Office
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Integrated Testing
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IT Business Analysis
UK HealthCare Information Technology
Teams reporting to the Chief Digital and Information Officer for UK HealthCare are responsible for supporting, enhancing, and optimizing digital and information technology systems for UK HealthCare (UKHC). Teams include:
- Nursing Information Systems
- Health Information Management (HIM)
- Clinical Engineering
- UKHC Vendor Management
- Clinical / Epic Information Services
