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University of Kentucky Information Technology Services announces UK_CYBERCON 2024 invites UK community, public to free event

Corinne Boyer Sep 11, 2024

October is Cybersecurity Awareness Month. To encourage everyone to take charge of their digital footprint, University of Kentucky Information Technology Services (UK ITS) will host its third annual UK_CYBERCON on Wednesday, October 9, 2024. The one-day event provides opportunities for the UK community and the public to learn about the importance of cybersecurity.

University of Kentucky Information Technology Services launches new “TechKnow” podcast

Sep 4, 2024

University of Kentucky Information Technology Services (UK ITS) will launch a new podcast—TechKnow—on September 4, 2024. With a goal of informing the University of Kentucky community of the latest cyber threats, tech trends and ITS news by sharing ITS employees’ expertise, TechKnow will be available bi-monthly on Spotify.

UK ITS introduces the Student Tech Checklist for incoming students at annual Tech Takeover event

Corinne Boyer Aug 28, 2024

Over the past few years, a newer tradition has also become part of that week — The Tech Takeover. At the event, thousands of new UK students stop by The Cornerstone to pick up their UK-issued Pads as part of the Smart Campus iPad Initiative. But this year’s Tech Takeover event included a first for new students — the launch of the Student Tech Checklist.

UK ITS Attends Epic's User Group Meeting

Aug 26, 2024

Members of UK Information Technology Services and UK HealthCare attended the annual Epic User Group Meeting (UGM). UGM’s annual conference brings together IT and operational leaders from across the globe to learn how to maximize the value of Epic as an electronic health record (EHR) software. These leaders also learned about the new innovations that will soon be available in the Epic strategic roadmap, which heavily focused on AI innovations this year.

Use this Student Tech Checklist as your go-to guide for essential tech at UK

Tamana Rahimi Aug 14, 2024

Starting your academic journey at the University of Kentucky? To help you navigate your tech needs, UK ITS has put together a comprehensive Student Tech Checklist. This guide is designed to ensure you have all the essential technology tools in place before you step into the classroom. Here's a list of what you need and why it's essential for your success at UK.

Women in Tech event highlights tech experts, addresses key issues and draws large audience

Corinne Boyer Aug 2, 2024

Building trust, authenticity, mentoring and networking were a few of the topics discussed by panelists at the first Women in Tech event at the University of Kentucky. Led by women with decades of experience within a variety of tech industries, the panel participants reflected on their individual experiences and career journeys.

Apple Releases Security Updates for Multiple Products

via CISA Jul 31, 2024

07/30/2024 12:00 PM EDT Apple released security updates to address vulnerabilities in Safari, iOS, iPadOS, macOS, watchOS, tvOS, and visionOS. A cyber threat actor could exploit some of these vulnerabilities to take control of an affected system. CISA encourages users and administrators to review the following advisories and apply necessary updates:

UK ITS students and staff help remedy global outage at hospitals, clinics

Corinne Boyer Jul 23, 2024

It was all hands-on deck at UK HealthCare facilities as the massive CrowdStrike incident crippled computer systems globally on Friday, July 19. To fix the issues caused by the program, computers need to be manually restarted and then updated with code. The job brought together IT employees from across the university. That included student employees throughout University of Kentucky Information Technology Services (UK ITS) who responded quickly and helped UK HealthCare resume routine care.

Update on CrowdStrike outage

Jul 19, 2024

As we navigate the outage, please note that CrowdStrike will not reach out to UK community members to troubleshoot. Please be suspicious of any calls or emails appearing to come from CrowdStrike, as these may be bad actors. Visit this page for more information on how to detect and report spam emails or phishing attacks.

Planned Maintenance: Wi-Fi Help Network & Webpage

Jul 17, 2024

On Tuesday, July 23, 2024, starting at 1:30pm, UK Information Technology Services (UK ITS) will be decommissioning the Wi-Fi onboarding network (UK-Wifi-Help).

24/7 Urgent Assistance	859-218-HELP (4357)
Non-Urgent Matters	techhelpcenter.uky.edu/assistance
Online Support	techhelpcenter.uky.edu
1:1 Assistance	Student Tech Help @ The Hub in W.T. Young Library

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