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UK ITS students and staff help remedy global outage at hospitals, clinics

Corinne Boyer Jul 23, 2024

It was all hands-on deck at UK HealthCare facilities as the massive CrowdStrike incident crippled computer systems globally on Friday, July 19. To fix the issues caused by the program, computers need to be manually restarted and then updated with code. The job brought together IT employees from across the university. That included student employees throughout University of Kentucky Information Technology Services (UK ITS) who responded quickly and helped UK HealthCare resume routine care.

Update on CrowdStrike outage

Jul 19, 2024

As we navigate the outage, please note that CrowdStrike will not reach out to UK community members to troubleshoot. Please be suspicious of any calls or emails appearing to come from CrowdStrike, as these may be bad actors. Visit this page for more information on how to detect and report spam emails or phishing attacks.

Planned Maintenance: Wi-Fi Help Network & Webpage

Jul 17, 2024

On Tuesday, July 23, 2024, starting at 1:30pm, UK Information Technology Services (UK ITS) will be decommissioning the Wi-Fi onboarding network (UK-Wifi-Help).

How AI is transforming third-party risk assessment at the University of Kentucky

Michael P. Sheron and Corinne Boyer Jul 16, 2024

Given the evolving cyber threat landscape, UK ITS developed a new third-party risk assessment process leveraging AI. Concurrently, UK Procurement received directives to enhance software purchase risk management. These efforts resulted in meaningful cybersecurity enhancements that have benefited our university community.

Seven things you need to know about AI and your data — according to myUK Learning courses

Jul 16, 2024

AI is rapidly becoming a part of our daily lives, both in business and personal settings. It’s fascinating to see how this technology is evolving and how it can benefit us. The best part is that anyone can use AI to make their life easier and more inspiring. However, with these conveniences come certain risks, especially when it comes to sharing sensitive information.

IT Community of Practice reunites in person at newly renovated Gray Design Building

Corinne Boyer Jul 9, 2024

IT Community of Practice committee meets monthly online to discuss IT developments at UK. The group encourages collaboration, knowledge sharing and IT best practices. Interested in joining IT CoP? Email ITSaboutyou@uky.edu.

How to utilize AI and protect your personal information while job searching

Corinne Boyer Jul 8, 2024

Today AI has become an integral part of the technology we use regularly. As the University of Kentucky Information Technology Services (UK ITS) honors AI Appreciation Day, it’s a great time to learn more about the benefits of this technology and how to protect your data while using it.

UK Information Technology Services announces Celebrating Women in Tech: A Panel Discussion

By ITS Staff Jul 2, 2024

On Tuesday, July 30, Women in Technology (WIT) will host “Celebrating Women in Tech: A Panel Discussion." This dynamic event will feature women leaders from the University of Kentucky (UK), UK HealthCare and the tech industry.

UK ITS launching MFA enrollment enhancements

Jun 24, 2024

UK Information Technology Services (UK ITS) will be implementing changes to the device enrollment screen for multi-factor authentication (MFA) with Duo.

How to choose and manage document storage systems at UK

Corinne Boyer Jun 21, 2024

At the University of Kentucky, students, faculty and staff have a few options for document storage — Microsoft’s M365 Tools, which includes SharePoint, M365 Groups and OneDrive. University of Kentucky Information Technology Services (UK ITS) has a few tips on how to manage your documents using M365 Tools. The best rule of thumb is to save your documents depending on how they’ll be used or shared.

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