Use the forms below to facilitate all of your requests regarding Salesforce. If you have any questions or requests that the forms below do not capture, please email us at salesforce@uky.edu.
Request Service Enterprise Salesforce Operations
Request Service
Salesforce Operations
CRM/MC Account
Need access to the Salesforce CRM or Marketing cloud for yourself or someone else? Use this link to request access.
Request a Report
If you need to request a new report created for use within either the CRM or Marketing Cloud, please fill out this form.
Data Loads
Bring your data into the 21st century with the power of the Salesforce CRM. Tailored data sets will require some degree of collaboration to accommodate in the Org.
Text Sends
Text sends are highly protected transactional communications that provide a target audience with need to know information. A text send must go through several approvals and meet strict guidelines.
Call Jobs
Call jobs are a great way to get information out to a segment of your population and/or collect information from your constituents.
Open Labs
Want to learn more about how to use Salesforce or Marketing Cloud? Use this link to request help specific to you and your use case.
Request Health Cloud Service
If you need to request a new user account or service on an existing feature within Health Cloud, or to request enhancements within Health Cloud, please use this form.
Marketing Cloud Requests
Email Sends
Work with our Marketing Cloud director to plan and schedule a singular email send to your constituent group.
Email Automations
Automations are a fantastic way to “set and forget” predictable email communications with your population sets. Plan for them well and reap the benefit of one less email to schedule and process manually.
Sender Profile Request Form
Marketing Cloud senders needing a new sender profile built should use this form to place requests.
Digital Marketing Hub Requests
Request a DMH Account
If you are not already a CRM user and need an account to access the digital marketing hub, request it here.
General Help
Submit a Ticket
If you encounter any general errors or need help within the Salesforce or Marketing Cloud Platform, please fill out this form.