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Issues with Some myUK Functions 10/28/26 12:30 p.m.

UK Information Technology Services (UK ITS) would like to inform the UK community of certain account functionalities within the myUK portal being offline due to issues with a third-party authentication tool. 

Impacted functionalities include processes that require an additional authentication within the portal. These include, but are not limited to:

  • Update or reset passwords
  • Update direct deposit

UK ITS has engaged our authentication vendor and will provide updates as they are available.

Previous Updates

10/23/26 9:30 a.m. Systems Issues

Most services previously impacted by a data center issue are now resolved. Teams are continuing to troubleshoot any remaining issues.

10/23/26 8:00 a.m. Systems Issues

ITS is aware of issues impacting multiple systems as a result of a power issue in one of our data centers. Teams are currently working to troubleshoot. We will provide updates when available.