Previously reported issues with certain account functionalities within the myUK portal are now resolved.
IT Alerts
RESOLVED: Issues with Some myUK Functions 10/28/26 12:30 p.m.
Previous Updates
10/28/26 12:30 p.m. Issues with Some myUK Functions
UK Information Technology Services (UK ITS) would like to inform the UK community of certain account functionalities within the myUK portal being offline due to issues with a third-party authentication tool.
Impacted functionalities include processes that require an additional authentication within the portal. These include, but are not limited to:
- Update or reset passwords
- Update direct deposit
UK ITS has engaged our authentication vendor and will provide updates as they are available.
10/23/26 9:30 a.m. Systems Issues
Most services previously impacted by a data center issue are now resolved. Teams are continuing to troubleshoot any remaining issues.
10/23/26 8:00 a.m. Systems Issues
ITS is aware of issues impacting multiple systems as a result of a power issue in one of our data centers. Teams are currently working to troubleshoot. We will provide updates when available.