IT Service Catalog
Accounts & Access Management
Services that support accounts and access to technology resources at UK, including:
- Account (linkblue) setup
- Password reset
- Multi-factor authentication
- Software Access
Communication & Collaboration
Services that facilitate institutional communication and collaboration needs, including:
- Collaborations tools (e.g., Microsoft365, Google Workspace)
- Conferencing & telephones
- Web services
Network & Connectivity
Services that support network connectivity, including:
- Wi-Fi (e.g., eduroam) & Wired internet
- VPN
- Network Building & Design
Teaching & Learning
Services providing instructional technology and resources directly supporting teaching and learning, including:
- Canvas
- Classroom technology
- Computer labs
- Academic software
Files & Data
Services for file storage and backup, data management, and servers, including:
- Storage solutions
- Backup requests
- Data center services
- Server management
Administration, Personnel, & Finances
Services that support the administrative and business functions at UK, including:
- myUK & SAP systems
- Human Resources / Personnel Management
- Facilities Management
- Financials & Purchasing
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Technical Support
Need help? There are a variety of ways to get technical support
- Call 859-218-HELP
- For urgent needs
- Submit a ticket
- For campus support
- Book an online appointment
- For 1:1 assistance
- Student Tech Help @ the Hub
- Walk-in support for students
- UK HealthCare Support
- For clinical systems and UKHC employees