How to change your University Email Address (UEA)
How to change your University Email Address (UEA)
Creating or modifying your email delivery location
How to set up your UK Microsoft 365 email
Request whitelisting of an IP address for a device, e.g. server or MFP, to use UK's SMTP Relay Service
Request a new or modification to a shared inbox or calendar
Google docs, sheets, & more
Access and download Word, PowerPoint, Excel, & more
Share and collaborate on files with your team.
Chat, call, meetings, & more
Request the creation or modification of a calendar for booking a room.
Create or modify an Exchange distribution list
Request a modification to an existing listserv.
Set up a shared Outlook inbox for a group
Request sends or email automations with Salesforce
Change the name that appears and is associated with a phone number.
Change a setting or location on a digital or physical phone
Add, modify or remove an Agent from an existing contact or call center
Request to disconnect a phone or phone line
Request for a new fax, card reader, elevator or alarm line. This will come with a new phone number.
Request for a new wired or wireless headset.
Request for a new phone number or phone
Request a replacement an existing phone
Request for the ability to make or receive calls from your existing work line via your computer, work device or other telephones
Request to setup, change or remove a users voicemail box
How to use Microsoft Teams Live Events
Information on hosting webinars with Teams.
Access Zoom with your UK account.
How to get support for issues with Zoom.
Information on purchasing a Zoom Webinar License.
Add additional users to your UK Web Platform site.
UK Web Comm. general support form.
Request to move from development to production.
Request to remove your site.
Request a new UK Web Platform site.
Not finding what you are looking for? You can search techhelpcenter.uky.edu or enter a general request for technical assistance at go.uky.edu/techhelp.