For students, faculty, & staff linkblue accounts
Service Catalog
Account (linkblue) setup
For those that need linkblue accounts and are not students or employees
Requesting temporary access for former employees or students.
For faculty and staff to request a change to their preferred name
Request for the Identity Management team to address a Duplicate ID
Accounts & Access Management
For students, faculty, & staff linkblue accounts
Request to add or modify a DNS record
For instances of being locked out of devices
For those that need linkblue accounts and are not students or employees
Request to create or modify a group policy.
Change or reset a linkblue password
Steps on how to enroll in Duo
For faculty and staff to request a change to their preferred name
How to download software at download.uky.edu
Active Directory
Request to add or modify a DNS record
Request an account (user or computer) be moved from one Domain or OU to another.
Request to create or modify a group policy.
Backups
Request new or updated password for Spectrum Protect backup client.
Request deletion of backup client and all backups
Request the creation of a new backup to campus backups (Spectrum Protect).
fixing client setup, backups with error(s) or not working, files not being backed up, or other.
Request assistance restoring to your client from backups
Backup tool for students, faculty, and staff.
Canvas
Request to be added as an instructor to a Canvas course.
Contact Canvas for technical issues.