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Employee SpotlightJessica McClure

The best advice I ever received was, "In all things, be kind. Kind to others and to yourself." It's a simple yet profound reminder to practice kindness in every aspect of life.

Customer SpotlightPing Jiang, PhD

"ITS has consistently demonstrated exceptional responsiveness, efficiency, and proactive support in all our engagements. Their dedication to understanding our needs and providing timely solutions has been crucial. "

ITS News

UK ITS students and staff help remedy global outage at hospitals, clinics

It was all hands-on deck at UK HealthCare facilities as the massive CrowdStrike incident crippled computer systems globally on Friday, July 19. To fix the issues caused by the program, computers need to be manually restarted and then updated with code. The job brought together IT employees from across the university. That included student employees throughout University of Kentucky Information Technology Services (UK ITS) who responded quickly and helped UK HealthCare resume routine care.

Update on CrowdStrike outage

As we navigate the outage, please note that CrowdStrike will not reach out to UK community members to troubleshoot. Please be suspicious of any calls or emails appearing to come from CrowdStrike, as these may be bad actors. Visit this page for more information on how to detect and report spam emails or phishing attacks.

Planned Maintenance: Wi-Fi Help Network & Webpage

On Tuesday, July 23, 2024, starting at 1:30pm, UK Information Technology Services (UK ITS) will be decommissioning the Wi-Fi onboarding network (UK-Wifi-Help).