Multi-Factor Authentication at UK Locked out of your account? Need to enroll?

Learn to enroll your device in multi-factor authentication (MFA) via Duo or get more information about the enrollment process.

Having trouble logging in or using multi-factor authentication? This page covers common issues such as account lockouts, unavailable or lost devices, errors, and what to do when MFA features aren’t working as expected.

Learn how to set up Duo Instant Restore on your device to avoid being locked out in the future. Read more about the initial configuration process and provides step-by-step guides to help you quickly enable and benefit from the feature on your phone.

Find essential MFA guidance and FAQs covering authentication methods, managing limited device access, lost/stolen devices, passphrase setup, account recovery, unexpected requests, and hardware token troubleshooting.

Learn more about why we have MFA at UK, which devices are supported, login requirements, opt-out options, Duo Security data collection, Duo Mobile credentials, and the systems using MFA.