- What can I do if I am not enrolled in Duo Mobile?
- Why has my Duo account been locked out?
- What if I only have one device registered and it's not available to access my account?
- My authentication device was lost or stolen. What should I do?
- What if my Duo hardware token code will not authenticate?
- How do I get a bypass code if I don't have my multi-factor authentication device?
- The “Yes, trust browser” feature isn’t working for multi-factor authentication. What should I do?
Still need help? Visit our Get Help page for options on how to contact UK ITS.