Joyce Smith

ITS Division: Office of the CIO

Service Area: Administration, Finance, & Human Resources

What services do you and your teammates provide to campus?

We pay the bills for ITS equipment (software & hardware) and manage the budget for the department.

What campus units do you collaborate with?

We work with all the departments of ITS – processing their payments through ServiceNow.

What are your workplace values?

Transparency – loyalty – teamwork. We work great as a team and being able to do my job with a certain amount of trust is very important to me.

What is your favorite part of working in ITS and UK?

I’ve been on campus for 30 years — ITS for 20ish. I really like the people that I work with and the challenges that I face. It’s not easy handling all the financials that come from this department, but I truly enjoy my team and working with them to meet those challenges.