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Maintenance

This is for planned maintenance windows.
Student in Class

Upcoming Update to VPN Client

Apr 6, 2022, 6:00 PM – Apr 7, 2022, 12:00 PM
Maintenance

Starting April 6 at 6pm, UK Information Technology Services (UK ITS) will be pushing an update to the Palo Alto GlobalProtect VPN client for version 5.2.11-X. Customers will see something similar to the below prompt when logging into the client after this date.  

Good Samaritan

Planned Maintenance: Wireless in Good Samaritan

Apr 3, 2022, 2:00 – 3:30 AM
Maintenance

On Sunday, April 3, 2022 from 2 am - 3:30 am, Information Technology Services (ITS) will be conducting technical maintenance that will require wireless internet to be offline or have limited functionality during the maintenance window for Good Samaritan Hospital. Services Impacted: Wireless internet Outage Window: April 3, 2022 from 2 am - 3:30 am Affected Locations: In addition to several intermittent outages, the below locations will experience a complete wireless outage during the times below.

bowman cat

Planned Maintenance: Tableau Server

Mar 24, 2022, 5:00 – 9:00 PM
Maintenance

On Thursday, March 24, 2022 from 5 pm - 9 pm, ITS will be conducting technical maintenance that will require systems to be offline or have limited functionality.  Services Impacted: Tableau Server Outage Window: Thursday, March 24, 2022 from 5 pm - 9 pm

campus map

Planned Maintenance: Campus Maps

Mar 24, 2022, 3:00 – 5:00 PM
Maintenance

On Thursday, March 24, 2022 from 3 pm - 5 pm, Information Technology Services (ITS) will be conducting technical maintenance that will require systems to be briefly offline or have limited functionality during the maintenance window. Services Impacted: Campus maps Outage Window: March 24, 2022 from 3 pm - 5 pm

campus

Planned Maintenance: Internet in W.T. Young Library

Mar 15, 2022, 8:00 AM – 1:00 PM
Maintenance

On Tuesday, March 15, 2022 from 8 am - 1 pm, Information Technology Services (ITS) will be conducting technical maintenance that will require systems to be offline or have limited functionality during the maintenance window. Services Impacted: Wired & Wireless internet Outage Window: March 15, 2022 from 8 am - 1 pm Affected Locations: W.T. Young Library

myUK

Planned Maintenance: SAP Systems

Mar 13, 2022, 2:00 – 6:00 AM
Maintenance

On Sunday, March 13, 2022 from 8 am - 12 pm, Information Technology Services (ITS) will be conducting technical maintenance that will require systems to be offline or have limited functionality during the regular scheduled maintenance window for SAP systems. Services Impacted: myUK Portal, myUK Mobile App, and all SAP systems Outage Window: Sunday, March 13, 2022 from 8 am - 12 pm

UK HealthCare

Wi-Fi in UK HealthCare Cancer Facilities

Mar 13, 2022, 2:00 – 6:00 AM
Maintenance

On Sunday, March 13, 2022 from 2 am - 6 am, Information Technology Services (ITS) will be conducting technical maintenance that will require wireless internet to be offline or have a rolling outage that may limit functionality in specific UK HealthCare locations. Services Impacted: Wireless internet Outage Window: Sunday, March 13, 2022 from 2 am - 6 am Affected Locations:

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Customer Services

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24/7 Urgent Assistance 859-218-HELP (4357)
Non-Urgent Matters techhelpcenter.uky.edu/assistance
Online Support techhelpcenter.uky.edu
 1:1 Assistance Student Tech Help @ The Hub in W.T. Young Library
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