UK ITS announces new portal launch for Beyond Blue leaders and manager
As UK ITS transitions to Workday, UKG, and Epic, initiatives are underway to optimize the process for Epic access and training requests.
To support leaders and managers, the Identity and Access Management Team (IAM) has launched a new portal that provides guidance and resources for submitting access and training requests. The portal streamlines the process for requesting Epic access and training, offering step-by-step instructions and frequently asked questions to assist managers in navigating these changes.
All leaders and managers should visit the portal and become familiar with the new resources to ensure a smooth transition. Information about the portal is below:
Beyond Blue Access Portal Guide.pdf
One of the most common questions UK ITS has received involves employee transfers and role changes. This process will now be the responsibility of the employee’s leader/manager.
Employee Transfer, Role Change or Additional Access
- Start the transfer in Workday – if there are questions about the Workday process reach out to HR4U@uky.edu.
- Ensure all Workday documentation is finalized
- Confirm that both the sending and receiving managers have agreed upon the official transfer date.
- Submit a ServiceNow request – please include all relevant details, including the official transfer date.
- Access the IAM portal: https://luky.sharepoint.com/sites/iamaccessguide
- Follow the steps in the Role Change/Transfer guide linked below:
o How Do I - Request a Role Change or Transfer 2.pdf
- IAM and Epic Education processing
- The ServiceNow ticket will automatically generate tasks for
- Important: Epic access will not be updated until all Epic training is complete.
o The IAM team to update Epic access
o The Epic Education/Training team to assign any required training.
Need Access or Training?
If an employee needs new access (role change or otherwise), updated access or additional training, please submit a ServiceNow ticket. This ensures your request will be routed to the appropriate teams and processed as quickly as possible.
Remember:
- For Workday HR related questions, please reach out via email to HR4U@uky.edu
- For Epic access or training requests, please submit a ServiceNow ticket