As a result of the planned downtime in preparation for the go-live of SAP S/4 on July 20, some student processes and actions will be impacted. Please read below for more detail.
Planned downtime:
- Thursday, July 16 at 6 p.m. - Monday, July 20 at 8 a.m. - All SAP systems will be down for maintenance.
What does this downtime mean?
While SAP systems are down, you will not be able to use any applications in the myUK portal built with SAP. This includes, but is not limited to:
myUK GPS (e.g., class registration, add/drop, degree audit)
- Transcripts
- Financial Aid
- Student financials
Tools like Canvas, Zoom, and Microsoft 365 will not be impacted by this downtime.
What you need to know:
- Thursday, July 16 - Monday, July 20 - Financial aid distributions paused. (Student Financial Aid and Scholarships site)
- Thursday, July 16 at noon - Monday, July 20 – Ordering transcripts via National Student Clearinghouse unavailable. (Registrar Transcript Page)
- Viewing unofficial transcript will also be unavailable in myUK and in myDocs.
- Thursday, July 16 at noon - Monday, July 20 – Submitting student payments unavailable. (Student Account Services Site)
- Thursday, July 16 at 5 p.m. - Monday, July 20 – Adding, dropping, withdrawing or registering for a course unavailable
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During this time, any student that needs to withdraw from a course will need to complete this form to ensure those changes are made after July 20.
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How can you prepare?
We encourage students to complete any actions related to their courses before July 16 if possible. While temporary processes will be in place to capture any necessary changes between July 16 – 20, best experience will be either before July 16 or after July 20.