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Customer Spotlights
Marianne Young

Marianne Young

Sep 9, 2024

"ITS plays a critical role in our daily operations and making sure that our systems are up and running so that we can work with students. I was so thankful for the timely response from our ITS office when we were experiencing an issue a couple of months ago. They had us back up and running in no time!"

Megan Lucy

Megan Lucy

Aug 6, 2024

"There are so many others who have provided me excellent support. I feel like I am writing an Oscars acceptance speech, but that is what it is like to work with UK ITS. There are so many invaluable team members who work tirelessly behind the scenes to help the rest of us be successful at what we do. UK ITS employees are truly superstars."

Ping Jiang

Ping Jiang, PhD

Jul 2, 2024

"ITS has consistently demonstrated exceptional responsiveness, efficiency, and proactive support in all our engagements. Their dedication to understanding our needs and providing timely solutions has been crucial. "

Patsy Carruthers

Customer Spotlight: Patsy Carruthers

May 30, 2024

"We have long had a strong collaborative relationship with ITS. Whether we are consulting about software renewals, updating distance learning technology in campus classrooms or in virtual spaces, or developing related faculty and student support materials for ITS’s online Technology Help Center, we approach the technology considerations of online learning in partnership with several ITS teams and individuals. "

Cody Bumgardner

Cody Bumgardner, PhD

Apr 30, 2024

"... ITS provides operational support of research networking connecting all public higher-ed institutions in Ky.  These efforts, while not standard by any measure, are only possible through direct collaboration with ITS."

Grant Riggs

Detective Grant Riggs

Mar 29, 2024

"Knowing and understanding the concerns of the UK Enterprise we are in a better position to stay ahead of threat actors and mitigate any incidents known or unknown. "

Libby Duncan

Libby Duncan

Oct 2, 2023

"ITS is a key collaborator in everything I do, whether it’s partnering with the Marketing Cloud team for all of our email sends, both single-sends and email journeys, the Salesforce team for making sure all the reports are ready or text messages and special robocalls are scheduled and IRADS to make sure we have the most accurate data and that we are communicating to the correct group of students."

Holly Dye

Customer Spotlight: Holly Dye, Practice Manager

Apr 20, 2023

"It was nice to realize that even on the windiest, rainiest days, Ky Clinic Frankfort has continued to operate without any communication disruption."

Kishonna Gray-Denson

Customer Spotlight: Kishonna Gray-Denson

Jan 9, 2023

ITS has been an amazing collaborator since being here at UK. I was instantly engaged to think about how I could utilize the different tools on campus in the classroom and in my research.

Molly Davis Arboretum Director

Customer Spotlight: Molly Davis

Sep 14, 2022

"The Arboretum’s internet speed went from 3 MBS to 1,000 MBS—yes, those numbers are correct!"

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