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Coming soon, University of Kentucky Information Technology Services will implement an additional security measure to the University's instance of Zoom ( which will require all UK Zoom accounts to use multi-factor authentication (MFA) when logging into the video communications platform. Staring on Monday, February 26, UK HealthCare's Telehealth instance of Zoom ( will see this change. 

UK uses Duo for MFA — a smartphone app that prompts users to enter a code or approve a push notification generated from the app. 

While Zoom undergoes this change, Zoom services will not be disrupted. Adding MFA to Zoom is necessary and provides an additional layer of security when using the platform.  

UK ITS has several informative articles that provide easy-to-follow instructions and helpful tips for Zoom, MFA and Duo. 

  • Downloading and using the Duo app is simple. To learn more about enrolling  your smartphone in  Duo, click here
  • Instructions for logging into Zoom can be found here.
  • To learn more about MFA and best practices click here.

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