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Bringing Digital Forward with CRM & Salesforce

Marci Adams Oct 13, 2022

Since its formation in 2016, the mission of the Enterprise CRM & Salesforce team within Information Technology Services (UK ITS) has been committed to leveraging data to create increasingly personalized and sophisticated digital marketing and communications. These efforts and partnerships have contributed to record enrollment and retention rates at UK, supported public safety through COVID-19 response and outreach, and increased engagement with university alumni and donors.

Adobe Releases Security Updates for Multiple Products

Oct 12, 2022

Adobe has released security updates to address multiple vulnerabilities in Adobe software. An attacker can exploit some of these vulnerabilities to take control of an affected system.

Salesforce Team Presents at Midwest Higher Ed Trailblazers Forum

Marci Adams Oct 11, 2022

On Thursday, October 6, members of the Enterprise CRM & Salesforce team attended the Midwest Higher Ed Trailblazers Forum held in Indianapolis. The team represented the University of Kentucky with their presentation “University of Kentucky Enterprise Approach to Salesforce - Lessons Learned”.

Microsoft Releases October 2022 Security Updates

Oct 11, 2022

Microsoft has released updates to address multiple vulnerabilities in Microsoft software. An attacker can exploit some of these vulnerabilities to take control of an affected system.

Price Talks UK Invests with Education Dive

Oct 10, 2022

Associate CIO Heath Price talked to Higher Ed Dive about UK Invests. Price talked about the new program and how it will enhance student financial wellness. Read the full story

Bringing Cybersecurity Awareness Month to UK

Marci Adams Oct 4, 2022

The month of October is nationally recognized as Cybersecurity Awareness Month. UK Information Technology Services (UK ITS) wants to invite the UK community to learn more about cybersecurity best practices and current topics in the industry.

UK Featured in Salesforce.org Blog

Oct 3, 2022

Salesforce.org published a blog post detailing the success of integrating Salesforce tools into University operations. Enterprise CRM & Salesforce team members Jordan Adler and Emily Brenzel are quoted.

Top 5 Job Scams: Tips to Recognize and Avoid These Career Traps

By Lexie Hobbs Sep 23, 2022

UK Information Technology Services (ITS) would like to inform students about common job scams circling the internet. In today's market, working from home has become an attractive concept. Unfortunately, hackers are also taking advantage of this trend, resulting in a surge of employment frauds of people seeking your financial or personal information. Here are some of the most common types of career scams and how to spot them. 1.) Reshipping Scams What they are:

Nelnet loan service data breach: What you should know

Marci Adams Sep 22, 2022

A student loan servicing technology, Nelnet Servicing, reported a data breach exposing personal information of students with loans from Oklahoma Student Loan Authority (OSLA) and EdFinancial. While this breach is not involved with any University of Kentucky systems, UK Information Technology Services (UK ITS) would like to make students aware of the potential implications of this breach. What happened?

UK to Extend KyRON to Cincinnati, Increasing Research Collaboration

Marci Adams Sep 20, 2022

The University of Kentucky, in partnership with the KY Council on Post-Secondary Education (CPE), operates the KY Regional Optical Network (KyRON). KyRON is a research network connecting higher education institutions, shared regional data centers, and Internet2 (largest and fastest, coast-to-coast research and education infrastructure). A critical resource for institutions all over the state, CPE reached an agreement that will double the capacity of KyRON, through a second 100G network peering with Internet2 in Cincinnati, OH.

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