News

Appearance Change for Duo Two-Factor Prompt

Apr 12, 2023

After logging in to ADFS Single Sign-On, the newer Duo prompt will be presented fullscreen rather than within the ADFS Single Sign-On window.

Getting a New Phone? These Steps Can Help Prevent You From Getting Locked Out of Your Account

Lexie Hobbs

Apr 11, 2023

News

University of Kentucky Information Technology Services (ITS) has a feature within the Duo app called Duo Instant Restore. This feature will allow students, faculty and staff to transfer a Duo account to a new phone themselves. The Duo app is used for Two-Factor Log-In at UK, which adds an extra layer of security to UK resources like myUK, Microsoft 365, Palo Alto GlobalProtect VPN client and more. So how do you access this feature?

Gen.G, UK to host 'Hoops at Home' NBA 2K Tournament April 8

VIA UKNOW

Mar 30, 2023

Lexington, Ky. (March 30, 2023) — Global esports organization Gen.G and the University of Kentucky announced details for the return of its popular Hoops at Home NBA 2K tournament, which will take place Saturday, April 8, 2023. The tournament will provide the opportunity for players to take part in an online NBA 2K basketball experience on twitch.tv/universityofky that is meant to connect and unify the community through esports.

Student Media Depot Receives Award for iPad Video

Jessica McClure

Mar 22, 2023

News

UK Information Technology Services (UK ITS) has won the “Best of Category” Award in the 2022-23 Communication Awards from the Special Interest Group on University and College Computing Services (SIGUCCS). The award was earned for Short Promotional Video. “Best of Category” in Short Promotional Video went to Kirk Laird, director of the Student Media Depot, and his team for short video UKY iPad Initiative 2022. Laird is proud of the abilities of his staff.

UK Libraries, Media Depot Host First Ever 48 Hour Student Film Race

VIA UK LIBRARIES

Mar 21, 2023

News

On March 24, the University of Kentucky Libraries, Media Depot and Smart Campus Initiative will kick off the first ever campus-wide “48 Hour Film Race,” an exciting opportunity for students to make a movie – write, shoot, and edit – in just 48 hours. Students from all academic disciplines are encouraged to participate.

College of Engineering and UK ITS Collaborate to Recover Data

Jessica McClure

Mar 1, 2023

News

UK College of Engineering and UK Information Technology Services (UK ITS) worked together over the 2022 winter break to quickly recover data on equipment damaged from a burst pipe.

Student Media Depot Adds Portrait Room

Lexie Hobbs

Feb 27, 2023

News

The Student Media Depot @ The Hub is a student digital media space located in the Hub at William T. Young Library. The Media Depot provides; access to recording equipment and space, editing stations with specialized multimedia software, and technical support for students’ development of their academic media projects.

service-awards-and-customer-excellence-article-image Thank you

ITS Recognizes Employee Years of Service and Customer Excellence Awards

Feb 23, 2023

University of Kentucky Information Technology Services has recognized employees who celebrated milestone years of service during the year 2022. These 37 employees, ranging from eight different ITS divisions, combined for a total of 670 years of service at UK. ITS also honored student workers who have worked with ITS for two or more semesters.

UK ITS Releases 2022 ITS Annual Report

Feb 20, 2023

News

UK ITS has published their 2022 Annual Report including accomplishments, milestones, & strategic initiatives from 2022.

Burr Quoted in Endpoint Detection Article

Feb 20, 2023

News

Associate CIO and Enterprise CISO Stephen Burr was quoted in EdTech Magazine about endpoint detection at the University of Kentucky during a 2020 cyber intrusion. READ MORE

24/7 Urgent Assistance	859-218-HELP (4357)
Non-Urgent Matters	techhelpcenter.uky.edu/assistance
Online Support	techhelpcenter.uky.edu
1:1 Assistance	Student Tech Help @ The Hub in W.T. Young Library

News

Customer Services