UK ITS is committed to supporting the University's mission by providing innovative solutions, improving system performance, and ensuring a seamless user experience. From major system upgrades to cutting-edge IT solutions, our projects are focused on driving efficiency, security, and excellence in all aspects of our IT operations. Explore our key projects to learn more about how we are transforming the IT landscape at UK.
Key Projects and Initiatives 2025 Year in Review
New network upgrades provide more robust connectivity at Eastern State Hospital
Over the past year, University of Kentucky Information Technology Services (UK ITS) partnered with Eastern State Hospital leadership to implement a series of multi-phased network upgrades that replaced wireless access points (APs), switches and firewalls with minimal service disruptions for hospital staff and patients. The goal of the upgrades was to make the network faster, more reliable, and easier to manage and support.
UK ITS invites students to explore the new myUK portal
University of Kentucky Information Technology Services (UK ITS) is excited to announce the launch of the new myUK portal — Student Preview at preview.myuk.uky.edu. UK ITS invites students to try out the redesigned portal beginning Dec. 8, 2025, that will make managing academic life easier and more intuitive. UK students with active linkblue accounts can log in and explore new features designed to simplify the myUK experience.
How AI is transforming the electronic health record at UK HealthCare
Artificial intelligence has become an important part of health care technology, especially when it comes to the electronic health record (EHR).
On the most recent episode of TechKnow, Director of Digital Engagement for UK HealthCare IT Kayla Staley discusses the latest AI features and applications within Epic — UK HealthCare’s EHR.
UK ITS launches new UK Software Downloads site on November 24
On November 24, the University of Kentucky community will experience a redesigned UK Software Downloads site.
UK Information Technology Services (UK ITS) would like to inform students, faculty and staff that the new site will require Single Sign-On using your UK credentials.
The newly designed site will provide a secure, streamlined experience for the campus community through Microsoft SharePoint.
Use these communication tools as alternatives to the UK Listserv service
To modernize email communications, University of Kentucky Information Technology Services (UK ITS) is launching a new effort to encourage Listserv users to explore alternative tools for mailing lists.
Because Listserv lists are vulnerable to cybersecurity threats, eliminating inactive Listserv lists and adopting more modern email solutions allow the university to follow best cybersecurity practices.
UK ITS completes major upgrade of university’s E911 system
Recently, University of Kentucky Information Technology Services (UK ITS), in partnership with UKPD, completed a major upgrade of the university’s E911 Public Safety Answering Point (PSAP) system.
This system, crucial to emergency response operations across campus, comprises critical infrastructure that allows UKPD to receive and manage responses to 911 calls.
UK ITS reminds UK community to upgrade to Windows 11 today
The University of Kentucky Information Technology Services (UK ITS) is reminding all faculty and staff still using Windows 10 to upgrade to Windows 11 as soon as possible. For devices managed by UK or UK HealthCare, please be sure to leave your machine powered on and connected to the network to allow the upgrade.
AI technology helps UK HealthCare doctors and patients reconnect
Instead of talking to your doctor while they sit behind a computer and document the conversation, imagine discussing your health concerns at your next medical appointment without the distraction of a screen.
That vision is now a reality for physicians, advanced practice providers (APPs), and their patients — thanks to Microsoft’s Dragon Copilot, an AI medical documentation tool.
UK ITS powers second year of the Student Tech Checklist during annual Tech Takeover event
Close to 6,000 first-year University of Kentucky students walked into the Cornerstone building during this year’s Tech Takeover event, where they were greeted by the university community, and Scratch and the Wildcat, before being handed the Student Tech Checklist — a list of technologies students need throughout the academic year.
UK ITS completes migration to new data integration system, enhancing electronic health record communication
For the past six months, University of Kentucky Information Technology Services (UK ITS) teams have worked to replace its data integration system for UK HealthCare.
InterSystems Health Connect, an on-premise system, replaced the Enterprise Integration and Interoperability (EII) platform previously used with Epic.
How UK ITS teams collaborated to move the electronic health record to the cloud
After several years of planning and months of work that stretched into late nights, weekends and across teams, UK ITS has successfully completed the migration of UK HealthCare’s electronic health record to the cloud.
Epic, UK HealthCare’s electronic health record system, now runs from Microsoft Azure — Microsoft’s cloud computing platform.
UK HealthCare Launches New Wayfinding App Testing of the app will begin as a pilot program at UK Good Samaritan Hospital
To help patients better navigate their way to and around Good Samaritan Hospital, UK HealthCare recently launched the UK HealthCare app. By using the app, patients can:
- Easily find and navigate to a provider’s office or hospital service at UK Good Samaritan Hospital
- Pin their parking spot
Employees are invited to use new myUK portal as part of preview
University of Kentucky Information Technology Services (UK ITS) is excited to announce the launch of the new myUK portal — Employee Public Preview at preview.myuk.uky.edu.
This preview of the new myUK portal invites employees with active linkblue accounts to get early access to functions, including requesting and approving time off and enrolling in benefits, inside a newly designed portal. Employees can preview the new myUK portal beginning May 27, 2025.
What you need to know about upcoming changes to University of Kentucky retiree accounts
At the University of Kentucky, safeguarding our accounts, data and systems from cyber threats is a top priority.
To uphold this commitment, UK Information Technology Services (UK ITS) is introducing new requirements for retiree accounts. These changes will impact both current retirees and those planning to retire in the future.
