Multi-factor authentication required for Zoom starting January 9
On Thursday, January 9, University of Kentucky Information Technology Services (UK ITS) will implement an additional security measure to the University's instance of Zoom (uky.zoom.us), which will require all UK Zoom accounts to use multi-factor authentication (MFA) when logging into the video communications platform.
UK ITS recommends giving yourself ample time to log in to a Zoom meeting or course link for the first time after the January 9 implementation.
UK uses Duo for MFA — a smartphone app that prompts users to enter a code or approve a push notification generated from the app.
While Zoom undergoes this change, Zoom services will not be disrupted. Adding MFA to Zoom is necessary to provide an additional layer of security when using the platform.
UK ITS recommends giving yourself ample time to launch a Zoom meeting or course for the first time after the January 9 implementation.
Frequently Asked Questions
Q. Will I have to authenticate via Duo every time I join a meeting?
A. No, you will only need to go through MFA via Duo when logging into UK’s Zoom portal. This is necessary for hosting and scheduling meetings through Zoom. You may also be prompted to go through MFA to join a meeting, depending on the meeting settings. Additionally, you will have the “Remember me” option for Duo that can be checked when signing in.
Q. Will this impact non-UK attendees joining my meeting?
A. No, non-UK accounts will still be able to join meetings hosted my UK’s instance of Zoom
About MFA with Duo
UK uses Duo for MFA — a smartphone app that prompts users to enter a code or approve a push notification generated from the app.
UK ITS has several informative articles that provide easy-to-follow instructions and helpful tips for Zoom, MFA and Duo.
- UK ITS recommends authenticating with Duo via the app rather than SMS text. Downloading and using the Duo app is simple. To learn more about enrolling your smartphone in Duo, click here. To learn more about switching from text to the mobile app, visit https://its.uky.edu/switch-duo-app
- Instructions for logging into Zoom can be found here.
- To learn more about MFA and best practices click here.
Multi-factor authentication for UK HealthCare's Telehealth instance of Zoom (ukth.zoom.us) was implemented in February 2024.
Follow UK ITS on social media for the latest news and tech tips.