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Customer Support & Student IT Enablement is the public face of ITS, providing customers with an entry point to the technology needed for academic and professional success. When students, faculty, and staff are faced with technology issues, they can reach out to our division for the help they need. For a wide variety of technologies such as application issues, classroom A/V connections, and desktop hardware, our services will help our customers better navigate technology.

Customer Services

Customer Services provides a single point of contact for the technological needs of students, faculty, staff and alumni. Customer Services supports the overall strategic goals of ITS by assisting with the knowledge and tools for success with any information technology at the University Of Kentucky. This site contains many self-help topics or you may contact Customer Services for additional assistance.

Contact ITS Customer Services

Contact UK HealthCare IT

Customer Services Agent

Classroom & AV Support

Classroom & AV Support provides support classroom equipment for the University. They provide audio visual equipment for special events, such as continuing education programs, professional association meetings, and other University related functions on campus.

Contact AV Classroom Support

Reserve equipment from AV Services

Reserve a Computer Classroom

TEAL Classroom - Rich Rice