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Kathy Tharp

ITS Division: Enterprise Applications Service Area: Analytics     What services do you and your teammates provide to campus? Our team provides reporting services for the University’s data, including Student (e.g., enrollment, majors, degrees), Human Resources, Finance, Grant Management, and Open Records requests. We also work closely with Institutional Research to provide data for most regulatory reporting requirements.

Kerry Boytzun

ITS Division: Networking & Infrastructure Service Area: Joint Services Operation Center (JSOC)     What services do you and your teammates provide to campus? Assistance, first technical evaluation, and resolution if possible, to solve network-related issues. What campus units do you collaborate with? We are fortunate to collaborate with groups across UK, HealthCare and campus. 

Miles Fortner

ITS Division: Networking & Infrastructure Service Area: Joint Services Operation Center (JSOC)     What services do you and your teammates provide to campus?

Gretchen Tucker

ITS Division: Office of the CIO Service Area: Facilities Information Services     What services do you and your teammates provide to campus?

Josh Holbrook

ITS Division: Networking & Infrastructure Service Area: Network Operations     What services do you and your teammates provide to campus? My team and I are responsible for almost all aspects of phone related communications across Campus and HealthCare. We provide service and assistance for over 26,000 phones and thousands of agents across hundreds of call centers. What campus units do you collaborate with?

Justin Chambers

ITS Division: Enterprise Systems Service Area: Directories, Messaging, & Collaboration     What services do you and your teammates provide to campus?

Matt Dillon

ITS Division: Office of the CIO Service Area: Cybersecurity, Data Privacy, & Policy     What services do you and your teammates provide to campus? I work with the Cybersecurity, Data Privacy, & Policy group. Our goal is to make sure that the University’s network is as safe and secure as possible across all of campus. What campus units do you collaborate with?

Jeoffrey Bolton

ITS Division: Office of the CIO Service Area: Facilities Information Services     What services do you and your teammates provide to campus?

Austin Anders

ITS Division: Customer Support & Student IT Enablement Service Area: Customer Services     What services do you and your teammates provide to campus?

Suzanna Bentley

ITS Division: Office of the CIO Service Area: Facilities Information Services     What services do you and your teammates provide to campus?

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